Most countries require a minimum 60 day lead time to request a travel order, some countries require a greater lead time. Please contact the Global Destinations team to inquire on the specific lead time required for your travel destination.
Patients travelling with the cycler outside of the United States will need to determine the voltage of the destination country’s power service.
PLEASE NOTE: If the appropriate transformer is not used where required, the cycler will malfunction and a swap will be required once the patient returns home. Baxter U.S. cannot export a cycler for a patient.
Contact Baxter’s Global Destinations Travel Team as soon as possible if your travel plans change and you need to modify, extend, or cancel your trip.
The Baxter Global Destinations Travel Team will determine if your order has shipped. If it has not shipped, and you must cancel your trip, your shipping charges will be refunded, less a 15% processing fee. If your order has shipped, your shipping charges will not be refunded. In either case, handling fees are not refundable.
If your trip is changed for any reason, the Baxter Global Destinations Travel Team will verify whether your order has shipped. An additional handling fee may be assessed to process a new travel order (new destination). Expedited handling charges and shipping may apply.
Please allow 60 days to receive reimbursement.